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Enhance feedback and contributing guidelines

Many folks ask for help (via IRC or filing GitHub issues) without
sufficient detail and/or without first determining if the answers to
their questions might be better sourced elsewhere. These
documentation changes encourage users to follow certain guidelines
when reaching out for help.
This commit is contained in:
Ondrej Grover 2014-05-26 12:32:05 +02:00 committed by Justin Mayer
commit 2e1b16826b
5 changed files with 111 additions and 64 deletions

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Contribution submission guidelines
==================================
Filing issues
-------------
* Before you file an issue, try `asking for help`_ first.
* If determined to file an issue, first check for `existing issues`_, including closed issues.
.. _`asking for help`: `How to get help`_
.. _`existing issues`: https://github.com/getpelican/pelican/issues
How to get help
---------------
Before you ask for help, please make sure you do the following:
1. Read the documentation_ thoroughly. If in a hurry, at least use the search
field that is provided at top-right on the documentation_ pages. Make sure
you read the docs for the Pelican version you are using.
2. Use a search engine (e.g., DuckDuckGo, Google) to search for a solution to
your problem. Someone may have already found a solution, perhaps in the
form of a plugin_ or a specific combination of settings.
3. Try reproducing the issue in a clean environment, ensuring you are using:
* latest Pelican release (or an up-to-date git clone of Pelican master)
* latest releases of libraries used by Pelican
* no plugins or only those related to the issue
If despite the above efforts you still cannot resolve your problem, be sure to
include in your inquiry the following, preferably in the form of links to
content uploaded to a `paste service`_, GitHub repository, or other
publicly-accessible location:
* Describe what version of Pelican you are running (output of ``pelican --version``
or the HEAD commit hash if you cloned the repo) and how exactly you installed
it (the full command you used, e.g. ``pip install pelican``).
* If you are looking for a way to get some end result, prepare a detailed
description of what the end result should look like (preferably in the form of
an image or a mock-up page) and explain in detail what you have done so far to achieve it.
* If you are trying to solve some issue, prepare a detailed description of how
to reproduce the problem. If the issue cannot be easily reproduced, it cannot
be debugged by developers or volunteers. Describe only the **minimum steps**
necessary to reproduce it (no extra plugins, etc.).
* Upload your settings file or any other custom code that would enable people to
reproduce the problem or to see what you have already tried to achieve the
desired end result.
* Upload detailed and **complete** output logs and backtraces (remember to add
the ``--debug`` flag: ``pelican --debug content [...]``)
.. _documentation: http://docs.getpelican.com/
.. _`paste service`: https://dpaste.de/
Once the above preparation is ready, you can contact people willing to help via
(preferably) the ``#pelican`` IRC channel or send a message to ``authors at getpelican dot com``.
Remember to include all the information you prepared.
The #pelican IRC channel
........................
* Because of differing time zones, you may not get an immediate response to your
question, but please be patient and stay logged into IRC — someone will almost
always respond if you wait long enough (it may take a few hours).
* If you don't have an IRC client handy, use the webchat_ for quick feedback.
* You can direct your IRC client to the channel using this `IRC link`_ or you
can manually join the ``#pelican`` IRC channel on the `freenode IRC network`_.
.. _webchat: http://webchat.freenode.net/?channels=pelican&uio=d4
.. _`IRC link`: irc://irc.freenode.org/pelican
.. _`freenode IRC network`: http://www.freenode.org/
Contributing code
-----------------
Before you submit a contribution, please ask whether it is desired so that you
don't spend a lot of time working on something that would be rejected for a
known reason. Consider also whether your new feature might be better suited as
a plugin_ — you can `ask for help`_ to make that determination.
Using Git and GitHub
....................
* Consider whether your new feature might be better suited as a plugin_. Folks
are usually available in the `#pelican IRC channel`_ if help is needed to
make that determination.
* `Create a new git branch`_ specific to your change (as opposed to making
your commits in the master branch).
* **Don't put multiple fixes/features in the same branch / pull request.**
* **Don't put multiple unrelated fixes/features in the same branch / pull request.**
For example, if you're hacking on a new feature and find a bugfix that
doesn't *require* your new feature, **make a new distinct branch and pull
request** for the bugfix.
* Adhere to `PEP8 coding standards`_ whenever possible.
* Check for unnecessary whitespace via ``git diff --check`` before committing.
* **Add docs and tests for your changes**.
* `Run all the tests`_ **on both Python 2.7 and 3.3** to ensure nothing was
accidentally broken.
* First line of your commit message should start with present-tense verb, be 50
characters or less, and include the relevant issue number(s) if applicable.
*Example:* ``Ensure proper PLUGIN_PATH behavior. Refs #428.`` If the commit
@ -32,7 +103,22 @@ Contribution submission guidelines
`hub pull-request <https://github.com/github/hub/#git-pull-request>`_ to
turn your GitHub issue into a pull request containing your code.
Check out our `Git Tips`_ page or ask on the `#pelican IRC channel`_ if you
Contribution quality standards
..............................
* Adhere to `PEP8 coding standards`_ whenever possible. This can be eased via
the `pep8 <http://pypi.python.org/pypi/pep8>`_ or `flake8
<http://pypi.python.org/pypi/flake8/>`_ tools, the latter of which in
particular will give you some useful hints about ways in which the
code/formatting can be improved.
* Make sure your code is compatible with Python 2.7, 3.3, and 3.4 — see our
`compatibility cheatsheet`_ for more details.
* Add docs and tests for your changes. Undocumented and untested features will
not be accepted.
* `Run all the tests`_ **on all versions of Python supported by Pelican** to
ensure nothing was accidentally broken.
Check out our `Git Tips`_ page or `ask for help`_ if you
need assistance or have any questions about these guidelines.
.. _`plugin`: http://docs.getpelican.com/en/latest/plugins.html
@ -42,4 +128,5 @@ need assistance or have any questions about these guidelines.
.. _`Run all the tests`: http://docs.getpelican.com/en/latest/contribute.html#running-the-test-suite
.. _`Git Tips`: https://github.com/getpelican/pelican/wiki/Git-Tips
.. _`PEP8 coding standards`: http://www.python.org/dev/peps/pep-0008/
.. _`ask for help`: `How to get help`_
.. _`compatibility cheatsheet`: http://docs.getpelican.com/en/latest/contribute.html#python-3-development-tips